Cape Panwa Vacation Packages

This is a follow up review. I must say they didn’t disappoint. I’ll be back and will definitely be staying here in November. The staff although not versed in the English language try their best to communicate and exceeds all customer service expectations. This place is new and they have a lot to improve on but the potential is definitely there for them to become a 6 star resort.

Absolutely gorgeous! The views were breathtaking. The staff was amazing. The breakfast was delicious and the rooms were beautiful. This was the nicest resort I have ever stayed at.

Our stay was wonderful. All staff were very friendly. Place was clean and daily room cleaning was great.

Loved my visit, will be back!!

Very quiet hotel on a beach that they keep clean. We enjoyed our stay. The staff were very nice and attentive. We had a few meals at the restaurant which seemed 50/50. The room service wasn't worth it as it arrived cold and old both times even though the kitchen is 50’ away and we were one of a handful of guests. No excuse. Chose not to eat at the restaurant after trying one last chance…papaya salad…not good. except for breakfast which was decent. The pool is nice but its a club I guess and so they allow day use which we didn't realize until two families showed up and posted up right in front of our room. Since we were the only ones at the hotel it was a little surreal and unreal when they started smoking in our backyard to the villa. Management should keep the two loungers in front of their guests room available and put day use people somewhere else so they don’t blow there cigarette smoke into your hotel room not more than 5’ from your back door. Not cool. Also the back door never worked and locked. The manager said its supposed to work by closing them at the same time. The gym has the same doors and they work. Just saying after being told there supposed to grind and not fit in the hole so you cant lock it when you leave and you allow anyone off the street. Brand new for sure.